the window glass in my 2005 toyota highlander is falling repeatedly. two years ago, the first rear window glass fell into the door pocket, and i had to pay roughly $200 to fix it.
Now, another rear window glass fell into the door pocket, and i had to pay another $250 to fix it. i complained to the milham toyota dealer in easton, pa. they spoke to toyota and then told me flat out that i had to pay the money, if i want to fix it.
the name 'toyota' was always associated with high quality. looking at their recent troubles with quality, and my personal experience with their highlander, i wonder if that claim is still true.