1. Turned the car (2006 corolla) over to the "advisor" wno turned it over to be inspected who called the advisor to notify him the check engine light was on...that light was not on when either myself or the advizor last drove it..2..the expertscould not get the light to go out...they installed a computer but could not "communicate with techstream" and I was sent home at 4:30 with the enginemlight on...3.
They told me I needed a new battery cue to corrosion...i told the advisor the corrosion was left there by them after my last visit in april 2014....but the description on the work order was no start, slow cranking or battery goes dead after sitting....none of which had been occuring AT ALL...4..they inspected my floor mats for correct installation...I found 5them loose and unattached today...5. I called mark wynett on 12/9/14 about the engine light...this gimd they fixed it using a "second method of communication"..my advisor said he didnt know why ghdy had not succeeded the day before ...maybe due to time constraints...6..a mysterious leak developed in my cv boot for which no parts were available and is not critical......I believe all of the above were created by a dishonest mechanic at Toyota Redlands....I have made two phone calls to Jamie Sapp who is the custo er relations mgr...still waiting far a call back
Product or Service Mentioned: Toyota Car.
Reason of review: Poor customer service.
Monetary Loss: $478.
Preferred solution: Price reduction.
I didn't like: Way i was gouged.