Not resolved

I am hurt and disappointed due to my sunroof exploding and Toyota saying they are not sure how it happened. I'm really trying to decide what to do at this time.

I was driving to work and the weather was in the teens and I heard my sunroof crack and a pop. I took it to the dealership and they investigated and stated they could not tell how it happen. I am hurt and disappointed due to the fact that this is my 4th RAV 4 and 6th Toyota.

I feel Toyota should take responsibility for their defect. This is so sad because they are a billion dollar company.

Product or Service Mentioned: 2016 Toyota Rav4 Car.

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Jan 08.
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