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In recent Consumer Reports, the second generation Prius has shown to have issues with the electrical reliability of the vehicle despite its overall high reliability ratings. As an owner of the second generation Prius (2005), I have experienced electrical issues with the vehicle concerning the combination meter and the braking system. The hybrid regenerative braking system is dependent on the electrical reliability of the vehicle and is an important factor in the safety and reliability of the vehicle.

Because of the complexity of the Prius, it is difficult to determine the source of an electrical issue without spending an ample amount of money. A reasonable fix would be to repair the faulty combination meter that misfires codes related to the electrical components of the vehicle.

I have seen multiple forums about faulty combination meters on the Toyota Prius, and it appears that about 3% of Prius owners have experienced a loss of braking when the dash lights (combination meter) are out.

In my experience, when the combination meter has failed the brakes are still power assisted, but the ABS won't kick on in a "panic stop" extending the stopping distance. I still had some control over the wheel, but lost power steering. I did still have some braking power with the brake all the way to the floor mat and I reactively resorted to the E-Brake out of fear of not being able to stop. Fortunately three of the four times this has happened I was only going 8-20 mph. The other time I was going apx. 65 mph and had enough time to slow the car down to get off the side of the road. Fortunately when this has happened I have not been on the highway and there was no snow or it could have been very dangerous.

The braking issue has happened to me 4 of the 100+ times my dash lights were not working. I have never had an issue with the braking of the vehicle when the dash lights are functioning normal. This issue has only happened when there is a malfunction with the combination meter.

I understand a malfunctioning combination meter may create many issues within the vehicle including braking difficulties. The response of the Manager at my local Toyota shop said "well, at least you have brakes, you just won't have them in an emergency stop." This seems completey irrational to me as I have read accounts of people going 65 mph and losing brakes when this has happened which could be very deadly.

I'm surprised at Toyota's response with this possibly fatal issue. I'm also surprised that the Combination Meter Failure has not been recalled. At what point does a "warranty" become a "recall"? Please note that this issue is separate from the "accelerator recall".

In 2012 Toyota released an extended warranty of the combination meter. Recently I was denied coverage of the extended warranty as I am one year past the nine year extended warranty. I have also been denied a Goodwill warranty to repair this part that has been faulty since 2012 (which was the same time they initiated the extended the warranty in the fall of 2012.) According to the warranty enhancement, this covers this failure for a period of the longer of 9 years from date of first use (DOFU) (no mileage limit) or before September 30, 2013 (whichever is longer for the condition described).

Technically I was in the shop to address this concern before 2013, but two of the dealerships I went to were unaware of such an issue and did not fix it. I only recently discovered through my own research that other Prius owners experience this same problem and now have been quoted a cost of repair for $809.37.

It’s unfortunate the Toyota would not offer a Goodwill Warranty given that I have had these issues within the time period of coverage, but was overlooked as a Manufacturing defect. I hope Toyota will reconsider their decision for this potentially hazardous issue.

This person wrote the review because of warranty issue of 2005 toyota prius from Toyota and attached a photo. Reviewer claimed that he or she lost $809 and wants Toyota to "to cover my vehicle under the extended warranty for the combination meter".

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Toyota for you to read. This information may help you with your purchase decision.

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Anonymous
#1411728

I took mine in 2 different dealerships within the time period and was denied because of mileage.One had my car all day and then didn’t get it done.

The other put it off until it was past the 9 years, then denied me.

I will never buy another Toyota.I am in the 3% that has braking issues.

Anonymous
Columbia, South Carolina, United States #1279216

We have a 2014 V with 32k miles.The combo meter had to be replaced at 20k miles.

The initial issue was the dash clock gaining more and more time (14 minutes by the time Toyota replaced it).

About 3 months after it was replaced, the clock began gaining time again and my husband has experienced issues with the ABS as well as the nav screen going "fuzzy".Our local dealership is now ignoring us and we don't know where to turn to have the problem addressed.

Anonymous
#1262324

Bought refurbished combination meter on ebay for about $ 150.Didn't trust myself to put it in, cost $220 in labor.

Been good to go since.

2008 prius 263000 miles, although combination meter says 124000 now.....

Anonymous
Red Bank, New Jersey, United States #1256522

Just happened to my 2005 Prius and quoted around $1000 to fix. Called Toyota Customer Relations and they were not helpful at all.

Anonymous
#1253454

This is very frustrating.We have 2 prius' both 2005.

One now has problems with this combination meter. I have just put a deposit down on my new toyota highlander hybrid and I feel Toyota should show me some loyalty here. This is obviously still a big problem by looking at these comments. The inverter cooling pump went out a while ago and that was covered by a recall, but I just found out online here that it was first just a technical bulletin.

TOYOTA YOU NEED TO HELP US WITH THIS, NOT OUR FAULT.This is an expensive fix too.

Anonymous
Patterson, California, United States #1249538

I let Toyota know that I HAD customer loyalty, wanted to buy a new one in January, always serviced car at a Toyota dealership...and they still offered NOTHING.

Anonymous
Patterson, California, United States #1249532

My Prius is a 2007...same exact problem. Quoted $879.21 to fix, and Toyota Customer Care said there was nothing they could do since my warranty expired six months ago. Seems like there are a lot of recent issues, and I agree that a RECALL is needed.

Anonymous
Patterson, California, United States #1249528

I just had my combination meter go out.First I was told it was the 9V battery, so that set me back about $350 plus.

The problem occurred again, and that is when I was told the combination meter needed to be replaced at an additional cost of $879.21! I called customer care, because the warranty for this part ended six months ago, and they claimed they could not do anything for me.

I let them know that my next car will NOT be a Toyota!

Anonymous
La Place, Louisiana, United States #1247932

I'm having this problem with my 2012 Prius.A few years ago it was happening, took to dealership and they said my dash rug was blocking something and that was the problem.

I don't think that was the problem, nevertheless it worked again just fine until recently. When I start the car the dash lights would be on but when I turned headlights on the dash lights would go out.

Now the dash lights are very faint when I first start car.I use my plug in GPS so I know how fast I'm going and always make sure I have fuel.

Anonymous
Ottawa, Ontario, Canada #1245707

I am having this same problem. Is there anything we can do?

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