Contact Toyota Customer Service
Toyota Phone Numbers and Emails
Toll-Free Number:
-
1 (800) 331-4331US
Customer Service:
-
1 (877) 269-9788Honolulu
-
1 (877) 246-0916Kauai
-
1 (877) 855-8377Puerto Rico
Toyota Emails:
Jobs/ Career
Legal
DMCA Inquiries
info@toyota.com
Toyota Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Toyota Customer Service Rating
3.8 out of 5
Contact Method Distribution
79% phone, 21% email
Most Popular Toyota Phone Number
1 (800) 331-4331
Most Popular Toyota Email Address
talentlink_admin@toyota.com
Average Hold Time
00:01:50
Average Calls duration
6 minutes
Call Volume by Day
View full overview ›
Toyota Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Toyota Customer Service Rating | 3.8 out of 5 |
| Contact Method Distribution | 79% phone, 21% email |
| Most Popular Toyota Phone Number | 1 (800) 331-4331 |
| Most Popular Toyota Email Address | talentlink_admin@toyota.com |
| Average Hold Time | 00:01:50 |
| Average Calls duration | 6 minutes |
| Overall Customer Sentiment | Mostly neutral |
| Toyota Live Agent Availability | 21% of callers successfully reach a real person |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Issue Resolution Rate | Low (11% reported full resolution) |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Toyota | First and last name, email or phone number |
Call Volume by Day
How to Contact Toyota?
Most Popular Number:
(800) 331-4331
US
| Total calls: 2 892 | Issues resolved: 106 | Last call: Feb 20, 2026 |
Contact Information
Toyota Website:
Toyota Help Center:
Corporate Office Address:
Toyota Motor Sales, U.S.A., Inc.
19001 South Western Ave.Dept. WC11
Torrance,
California
90501
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 a.m. – 8:00 p.m. (ET)
Saturday: 8:00 a.m. – 5:30 p.m. (ET)
Mailing Addresses
Plano
P.O. Box 259001
Plano, TX 75025-9001
San Juan
PO Box 195467
San Juan, PR 00919-5467
Fax:
+1310-468-7814
Summary of Toyota Customer Service Calls
3.1K
TOTAL
CALLS
CALLS
06:18
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Toyota?
Product/ Service Question:
- “Complaint about product failure”
- “Warranty”
- “We have a "HOLD" alert in the multi-function display. What does that mean?”
Request for Information Question:
- “Speak to customer service manager”
- “Help identifying the correct right-side mirror assembly”
- “Confirm payment”
Payments and Charges Question:
- “Payment balance”
- “Toyata keeps taking half of my payments putting it towards the principle and telling me I'm late and trying to charge late fees.i have all my payment records and Lexus has also seen them and told Toyota they need to fix it...Lexus sent them everythin”
- “Being charged for something that should be covered under warranty”
Staff Question:
- “Customer service”
- “Poor service from dealership”
- “Could not get service from Dhanbad toyota ( jharkhanf)”
Account Question:
- “Stereo code”
- “Can't log in to the app”
- “Profile and blue tooth”
Return/ Replace Question:
- “Need replacement emissions inspection label”
- “Change clock setting”
- “Replace car keys from the manufacturer”
Shipping and Delivery Question:
- I am being not attended by your dealer Madhuban Toyota in regards for delivery of my new car of hicross top model since Jan 2024
- “I can't get the validation code from the app”
- “Did not get my tags because the title company is giving them problems”
Activation/ Cancellation Question:
- “Cancel subscription”
- “Cancell extended warranty”
- “Can’t activate remote”
Employment Question:
- “Payoff”
- “In need for a job generally work”
- “10 day pay off”
Website/ Application Question:
- “La app no se logra sincronizar”
- “App not working”
- “Application”
Refund Question:
- “Refund”
- “Dealer will not refund deposit”
- “Refund of my extended warranty”
Cards Question:
- “To reset my pin”
- “Credit card”
- “Lost card”
Other Question:
- “Control remoto”
- “Ac problem”
- “To ck on its light on my yaris has 111000 miles I'm told it's covered by Toyota. Let me know please”
Compare Toyota Customer Service To
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Toyota