Toyota
Reviews and Complaints
A problem with my Tacoma 4WD 4cyl.
- Because they use to have good reliability on trucks
- Toyota trucks because of their reliability
Preferred solution: Let the company propose a solution
Local dealer says couldnt take care of it
Recall issues
Taken advantage of.
Repair of engine oil cooler pipe
- Had to pay for a broken part i did not break
Preferred solution: Full refund
2014 RAV4 WATER PUMP LEAKS BEGINNING AT 39,000 MILES
Preferred solution: Full refund
Comments to Toyota Re: 2017 Sienna LE manufacturer.
- Interest in personal requirements
Preferred solution: Let the company propose a solution
Denial of extended warranty on Toyota Prius could could be a safety and liability issue of Toyota
In recent Consumer Reports, the second generation Prius has shown to have issues with the electrical reliability of the vehicle despite its overall high reliability ratings. As an owner of the second generation Prius (2005), I have experienced electrical issues with the vehicle concerning the combination meter and the braking system. The hybrid regenerative braking system is dependent on the electrical reliability of the vehicle and is an important factor in the safety and reliability of the vehicle.
Because of the complexity of the Prius, it is difficult to determine the source of an electrical issue without spending an ample amount of money. A reasonable fix would be to repair the faulty combination meter that misfires codes related to the electrical components of the vehicle.
I have seen multiple forums about faulty combination meters on the Toyota Prius, and it appears that about 3% of Prius owners have experienced a loss of braking when the dash lights (combination meter) are out.
In my experience, when the combination meter has failed the brakes are still power assisted, but the ABS won't kick on in a "panic stop" extending the stopping distance. I still had some control over the wheel, but lost power steering. I did still have some braking power with the brake all the way to the floor mat and I reactively resorted to the E-Brake out of fear of not being able to stop. Fortunately three of the four times this has happened I was only going 8-20 mph. The other time I was going apx. 65 mph and had enough time to slow the car down to get off the side of the road. Fortunately when this has happened I have not been on the highway and there was no snow or it could have been very dangerous.
The braking issue has happened to me 4 of the 100+ times my dash lights were not working. I have never had an issue with the braking of the vehicle when the dash lights are functioning normal. This issue has only happened when there is a malfunction with the combination meter.
I understand a malfunctioning combination meter may create many issues within the vehicle including braking difficulties. The response of the Manager at my local Toyota shop said "well, at least you have brakes, you just won't have them in an emergency stop." This seems completey irrational to me as I have read accounts of people going 65 mph and losing brakes when this has happened which could be very deadly.
I'm surprised at Toyota's response with this possibly fatal issue. I'm also surprised that the Combination Meter Failure has not been recalled. At what point does a "warranty" become a "recall"? Please note that this issue is separate from the "accelerator recall".
In 2012 Toyota released an extended warranty of the combination meter. Recently I was denied coverage of the extended warranty as I am one year past the nine year extended warranty. I have also been denied a Goodwill warranty to repair this part that has been faulty since 2012 (which was the same time they initiated the extended the warranty in the fall of 2012.) According to the warranty enhancement, this covers this failure for a period of the longer of 9 years from date of first use (DOFU) (no mileage limit) or before September 30, 2013 (whichever is longer for the condition described).
Technically I was in the shop to address this concern before 2013, but two of the dealerships I went to were unaware of such an issue and did not fix it. I only recently discovered through my own research that other Prius owners experience this same problem and now have been quoted a cost of repair for $809.37.
It’s unfortunate the Toyota would not offer a Goodwill Warranty given that I have had these issues within the time period of coverage, but was overlooked as a Manufacturing defect. I hope Toyota will reconsider their decision for this potentially hazardous issue.
Preferred solution: To cover my vehicle under the extended warranty for the combination meter.
Unsatisfactory service - Arlington Toyota, Palatine, Illinois, USA
- Objective to deceive
- Customer service headquarters
Pay attention to the details when the customer does/does not.
Toyota Truestart Battery
I will never buy another Toyota battery. When I needed a new battery while having my daughter's car serviced, I agreed to their battery just to not have to go elsewhere for another brand.
It died EXACTLY 3 years later ( to the day! ) Their eighty four month battery is simply a 3 year battery that they will prorate for you over 84 months just to get you to buy another one.
I've had other brands of batteries last much longer. I'm so sick of car repair gimmicks used so the dealership owner can live in a gated country club neighborhood.
Preferred solution: Nothing. I don't want a shoddy product in my cars. My daughter was stranded 50 miles from home.
Your warranty sucks
- Refuse to repair obvious defective paint
- Do not stand by their product
- Warranty and dealer customer service
Bad service Westbury Toyota, NY (Long Island)
- Bad service and dishonest
- Cheating
Preferred solution: Let the company propose a solution
Toyota
2011 Toyota 4runner Car Review from Biloxi, Mississippi
- Vehicle
- Refuse to repair obvious defective paint
Preferred solution: Let the company propose a solution
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I have 2016 Camery Hybrid, to change the radiator, they asked me to pay $2800, and then they told me it's the head cosked which going to cost $3000.
The parts cost $350, and the labor cost $2650.
Things break, especially a mechanical item with many moving parts. That's just the way it is.
Your vehicle is now 4 years old and personally, I would trade it in for a new model. Dealers are now trying to sell 2017 model year cars they have on their lots and you can probably get a good deal on one.
I wouldn't spend 2 grand on a used vehicle with over 50k miles on it. You would be throwing money away.