Toyota
Reviews and Complaints
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Verified Reviewer | West Chester, PennsylvaniaDisappointed in your commercial
Ads not needed from paying customer
Preferred solution: Full refund
Try to talk with a live person
Customer Service has no answers - No Check received
Preferred solution: Let the company propose a solution
Frustrated!
Work there and know there are alot if issues
- Will not admit this is a problem for their customers
Preferred solution: Let the company propose a solution
Broken glass on Navigation system 2018 Rav 4
- Usually love product
Crooked dealer and bullying customer service
Don't expect much satisfaction from your dealer......
- Shuttle
- Inflexible prorate on battery
2007 RAV4 Limited valve clatter
Regular oil change of the car
I call to make appointment but before I said what is going to be the service they tell me I need to leave the car for the night
they always book because I call a Monday to make the appointment for Friday still book
I took my car for oil change 09/08/18 make the appointment on Friday but it was a mistake I was there at 8:45 am in the dealer they open 8:00am in the guy said they get 25 car btw 8:00 am to 8:45 am that if I'm going to wait fo the car it will take more that 3hrs to be ready
is not the first time this happen before I bring the car for repairs just in material cost 300 dollars but to change the material it took more that 6 hrs because was 900 only for labor the parts suppose to be new how long it take to exchange parts in this place more then 7 hrs
from the moment I start to complain to dealer my bills start getting bigger and bigger more in labor that the new parts I buy in the place it take more time to increase the amount of labor they charge
this last time Mr Lenny Mirkin told me next time I bring my car for maintenance it will take 80 hrs to be fix
what I think this dealer it just said that it take more time that usual to charge for 120 dollars for labor
just now like a miracle my car was finish Lenny Mirkin get the car all the costumer that it was waiting with me for the car was really upset no one can do anything to resolve the situation because I call Toyota corporate they said they CANT DO ANYTHING on the bill the put what time the promised to give you the car that is different for what time they tell you, the don't write what time they get the car how they calculate how long they work in the car , they guessing the amount of time charge for labor
- Carl
- Vehicle
- Lenny mirkin
- Customer service sucks
Preferred solution: Full refund
Tundra 2010 4.6
Preferred solution: Price reduction
Toyota Rav leaking rainwater in passenger seat
Recalls
Camry excessive oil consumption.
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Worse company ever