Contact Toyota Customer Service
Toyota Phone Numbers and Emails
Toll-Free Number:
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(800) 331-4331US
Customer Service:
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(877) 269-9788Honolulu
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(877) 246-0916Kauai
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(877) 855-8377Puerto Rico
Toyota Emails:
Contact Information
Toyota Website:
Toyota Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 a.m. – 8:00 p.m. (ET)
Saturday: 8:00 a.m. – 5:30 p.m. (ET)
Mailing Addresses
Plano
P.O. Box 259001
Plano, TX 75025-9001
San Juan
PO Box 195467
San Juan, PR 00919-5467
Fax:
How Good is Toyota's Customer Service?
Summary of Toyota Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Toyota?
Product/ Service Question:
- “Cannot connect to Bluetooth”
- “A broken seat part”
- “I wanted to order a prius prime and they told me they can't get them a toyota dealer so I order the prius limited and that be 3 to 5 months????”
Request for Information Question:
- “Inquiry”
- “Need roadside assistance”
- “Check on a payment”
Payments and Charges Question:
- “Put a down payment on a car in September now they tell me they can't get it”
- “Double Deduction of Car Bill”
- “Discuss my payment plan”
Staff Question:
- “Haven't heard back on service for my truck”
- “Poor service”
- “Customer service”
Return/ Replace Question:
- “My vehicle was in shop for over a month at World Toyota in Chamblee Georgia to get a transmission replacement that was recommended by the service department. I got back my car check engine light came back on, I bought it back and found out it was not”
- “My 2015 Avalon arm rest is all cracked up for maybe 3yrs now and it is flaking off... is there a recall for replacement”
- “Return new car”
Account Question:
- “Because I see my balance is too high I make a payment for $ 200 plus another payment of $ 1000”
- “Locked account”
- “Account”
Shipping and Delivery Question:
- “Haven't received a check they sent me letter saying I was going to receive”
- “Delivery”
- “To see why I haven't received payment info”
Employment Question:
- “Payoff”
- “10 day pay off”
- “Pay offf whole price leasing car”
Activation/ Cancellation Question:
- “Trying to cancel my service contract since 11/2023”
- “App to activate my phone app won't open”
- “Renew”
Refund Question:
- “Refund”
- “Refund of my extended warranty”
- “I bought Toyota Highlander they charg me over 10000 I need my money back”
Cards Question:
- “Credit card”
- “Lost card”
- “Sd card”
Website/ Application Question:
- “Melting dashboard with site impairment”
Other Question:
- “Unsatisfied customer of a 2012 Tacoma”
- “Want to know why toyota won't supply new taca tailgate parts.”
- “Trying to deal with recall”
About
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Toyota Motor Corporation is a multinational corporation. The company is also the largest automaker in the world. Toyota Motor Corporation was founded in 1937 by Kiichiro Toyoda. It was a spin-off from the father's company Toyota Industries. The company is headquartered in Toyota and Nagoya in Aichi Prefecture as well as in Tokyo. Toyota owns and operates Toyota, Scion, Lexus brands and has a own the majority of shares of Daihatsu Motors, and is a minority shareholder of Isuzu Motors, Fuji Heavy Industries, and the motorcycle, marine craft and engine manufacturer Yamaha Motors. Toyota operates 522 subsidiaries. Toyota entered the North American market in the 1970s.
Toyota is ranked 52 out of 599 in Auto category
USA, Asia
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