Toyota Complaints and Reviews

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Toyota
Main address: 19001 South Western Ave. Dept. WC11 90501 Torrance CA
800-331-4331, 310-468-7814,
  • 263+4 mobile complaints
  • $470K claimed losses
  • $1.8K average
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  • 2 days ago
  • Dealers
  • Service Issues
  • 5

To whom it may concern: My name is Willie McClain, and the reason for this letter is to inform you of great disappointment with my recent service at DARCARS Toyota Baltimore 6007 Eastern Ave. Baltimore, MD 21224. I recently brought my vehicle (2004 Toyota Tundra) to DARCAR Toyota for a scheduled service. The services consisted of an oil change and to replace an oxygen O2 sensor based on an engine... Read more

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  • Sep 16
  • Dealers
  • Rear Suspension Assembly Recall
  • 10

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none of the dealerships had the part. The temporary fix broke while I was driving. Lost control of the vehicle. We opened a claim with Toyota and 2 months later we still don't have this issued resolved. It is being reviewed by their legal department, however consumers are not... Read more

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  • Sep 15
  • Dealers
  • Mishawaka, Indiana
  • Fj Cruiser
  • 1
  • 1
  • 22

on vacation in florida i noticed a hole on the left side of the drivers seat.the hole is in the lower back on the left . i could not remember having anything in my left rear pocket of my pants that would put a hole in the seat? It remained a mystery until i stopped at a dealership to check out another F J Cruiser one year newer than mine.While looking over this cruiser, i noticed the same hole. ... Read more

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  • Sep 15
  • Service Centers and Customer Services
  • Swedesboro, New Jersey
  • Oil Changes
  • 11

Every time I go there they give me an oil change and tire rotation. That is every 5000 miles as the Prompt comes up in my Prius Toyota. I have records from 4/26/13 to 7/21/14. I thought the oil was good for 10,000 miles. Now my prompt went off again and I called them and they will probably do the same things. I canceled and waiting 5000 more miles. I would like a refund for at least 4 of... Read more

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  • Sep 13
  • Service Centers and Customer Services
  • Hammond, Louisiana
  • Toyota Rav4
  • 11

Took my rav4 in for oil change , found water pump leaking ,parts and labor 665.00 dollars,09 rav4 only 65000 miles,unbelievable ,no more toy, that design on the pump is bad,should be a recall to fix the problem,bad seals used on that pump,let's get toy to start fixing the water pumps they should make the repair,very disappointed with my rav 4 ,had honda with 1k never replaced water pump, this... Read more

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  • Sep 09
  • Dealers
  • Toyota Prius
  • 10

So I buy a brand new toyota pruis the other day. As I attempted to pull the handle to open the door, the handle snapped off. Same tjing happened as I pulled the other door handles. I was so ,ad, I leaned against the car with my elbow while thinking. As doing so, it caved a hole in the door, which allowed me to crawl in. As I gently slided the key in, I saw several sparks fly from the keyhole and... Read more

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  • Sep 09
  • Equipment
  • Toyota Prius
  • 12

So I buy a brand new toyota pruis the other day. As I attempted to pull the handle to open the door, the handle snapped off. Same tjing happened as I pulled the other door handles. I was so ,ad, I leaned against the car with my elbow while thinking. As doing so, it caved a hole in the door, which allowed me to crawl in. As I gently slided the key in, I saw several sparks fly from the keyhole and... Read more

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  • Aug 28
  • Dealers
  • Cleveland, Ohio
  • Car Media Screen
  • 16

This is a very expensive add-on and you cannot use the screen during daylight hours. It is a completely untested rip off! It is unusable if there is even a slight bit of sun or daylight. You just cannot see the screen to select audio, use apps, use the maps or navigation, or see the backup camera. IT IS WORTHLESS and Toyota will not do anything to correct the issue -- they just apologize. ... Read more

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  • Aug 28
  • Dealers
  • Unprofessional Employees
  • 22

do not buy a car from here. They are unprofessional and knowledgeable and flat out don't care. They will tell you anything to make a paycheck and will send you off to different people if they think they can't do it. I bought a vehicle from Francis. Francis turned out to be a crook and no longer works there. So coach had to deal with my situation. My situation was the car itself was a lemon. No... Read more

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  • Aug 26
  • Service Centers and Customer Services
  • Tampa, Florida
  • Collision Center Repair
  • 9

Worst place ever for repairs and handling customers at their Collision Center. 3 years ago they did not want to make valid my car warranty to repair a sensor on the catalytic converter on my truck. They wanted to charge me $1600+...I refuse and decided to go to the Courtesy Toyota in Brandon. They have much better staff and excellent customer service. In addition, I've been dealing with a refund... Read more

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