Toyota Complaints and Reviews

Had an experience with Toyota?   Submit review ›
Toyota
Main address: 19001 South Western Ave. Dept. WC11 90501 Torrance CA
800-331-4331, 310-468-7814,
  • 256+4 mobile complaints
  • $460K claimed losses
  • $1.8K average
  • Show More
Had an experience with Toyota?
Submit review › Submit review ›

  • Aug 28
  • Dealers
  • Cleveland, Ohio
  • Car Media Screen
  • 6

This is a very expensive add-on and you cannot use the screen during daylight hours. It is a completely untested rip off! It is unusable if there is even a slight bit of sun or daylight. You just cannot see the screen to select audio, use apps, use the maps or navigation, or see the backup camera. IT IS WORTHLESS and Toyota will not do anything to correct the issue -- they just apologize. ... Read more

Was this review helpful? 0 0

  • Aug 28
  • Dealers
  • Unprofessional Employees
  • 7

do not buy a car from here. They are unprofessional and knowledgeable and flat out don't care. They will tell you anything to make a paycheck and will send you off to different people if they think they can't do it. I bought a vehicle from Francis. Francis turned out to be a crook and no longer works there. So coach had to deal with my situation. My situation was the car itself was a lemon. No... Read more

Was this review helpful? 0 0

  • Aug 26
  • Service Centers and Customer Services
  • Tampa, Florida
  • Collision Center Repair
  • 4

Worst place ever for repairs and handling customers at their Collision Center. 3 years ago they did not want to make valid my car warranty to repair a sensor on the catalytic converter on my truck. They wanted to charge me $1600+...I refuse and decided to go to the Courtesy Toyota in Brandon. They have much better staff and excellent customer service. In addition, I've been dealing with a refund... Read more

Was this review helpful? 1 0

  • Aug 21
  • Auto
  • Clifton, New Jersey
  • 2014 Toyota Rav4
  • 20

We purchased a brand new 2014 Rav4 on 8/2/2014 from Caldwell. The salesman was very funny, relaxed & patient with all our questions. We had a trade in and added some additional money (a birthday gift from my husband) to make the monthly payments lower. All said & done, we had a very good sales experience. The Rav4 had a small dent in the back due to the landscaper kicking up rocks. I was... Read more

Was this review helpful? 1 0

  • Aug 18
  • Dealers
  • 2012 Toyota Camry
  • 12

My Camry 2012 got diagnosed with torque converter failure that Toyota dealer can fix for estimated value of $3500. I have this car for 1 year and 8 month and put on it 64000 miles. So Toyota dealer and Toyota corporate customer care told me in "regulatory" language that this is my problem now and they will not cover anything because I did not stopped at authorized Toyota Services for every 5000... Read more

Was this review helpful? 0 0

  • Aug 07
  • Dealers
  • Meredith, New Hampshire
  • Toyota Frame Repair
  • 9

I have had good luck in the past with tundras, I'm on my third. Then the recall for the frame. The spare tire rotted and fell out while I was driving, luckily no one got hurt. But the real problem was irwin Toyota in Laconia . As others have said they should use the credo "they care" it should be they could care care less. After going threw a 2 month and more of waiting and not receiving calls... Read more

Was this review helpful? 0 0

  • Jul 26
  • Dealers
  • Livermore, California
  • Horrible Customer Service
  • 40

I was looking for a new car and send a request for a price quote. The salesperson (his name is Pete - Livermore Toyota) called me back & it took him forever but finally he provided me with the price we agreed on. I specifically told him that I do not want to waste my time or his Then we setup an appointment & came to the dealership. After we looked at the car and confirmed the price... Read more

Was this review helpful? 0 0

  • Jul 23
  • Dealers
  • Spare Parts Replacement
  • 6

I bought a toyota yaris 2014 full option. The left mirror was broken I went to toyota egypt and they said they don't have the full option one I am to wait for 20 more days then to call to ask if they got it or not!! Imagine a car that is released one year ago and no spare parts!!!! They didn't even care to register my complain. I asked them to make a temp fixing for it to last till they get the... Read more

Was this review helpful? 0 0

  • Jul 23
  • Equipment
  • 2008 Rav4 Water Pump
  • 15

Over about a month engine noise increased. Took to dealer this AM likely water pump, extended warranty expired 3 months ago. will cost over $800 to repair. OUCH. Only 64 K miles. I spent $1200 for extended warranty and have kept the miles low, changed the oil as required with synthetic oil to preserve the engine. I planed to keep this vehicle for 12 years or more so I have maintained it better... Read more

Was this review helpful? 1 0

  • Jul 22
  • Dealers
  • 2001 Sequoia
  • 9

My 2001 Sequoia was recalled for extensive rust, had frame replaced. Toyota of York pa had my vehicle for 57 days, they promised my vehicle would be completed, inspected, down pipe replaced (fee of $98). My truck was in their possession from May 14(inspection was due end of May). I was forced to pick up my vehicle not inspected w/promised repair to down pipe not completed & charged over $750!... Read more

Was this review helpful? 0 0
 
×
You are reading about Toyota.
Filing a new complaint about
×