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2.3 Based on 59 reviews
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  • Customers like
    • Good service 3
    • I thought i would like the vehicle 2
    • Well sun was out 1
  • Customers don't like
    • Warranty 8
    • Attitude 6
    • Do not stand by their product 5
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I have a 2011 Toyota Highlander with only 45k miles under warranty but per years it's out of warranty 2 months. My wheel bearing is bad and needs to be replaced. Per my conversation with Tonya Gunn supervisor at Toyota Care in Ca. They only offered me $100 towards the $600 repair. I have issues on 2 fronts. First: being out of warranty only 2 months and having low mileage issue with wheel bearing shouldn't happened for such an expensive vehicle,... Read more

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I purchased a 2002 Toyota sequoia and have 193,000 miles. Have not had any major problems until last month when my wife driving home experienced a jerking in the brakes, the ABS, Trac and VSC lights came on and she immediately slowed down and pulled over to the side of the highway, turned off the engine and then restarted it and drove home. I thought she may have hit something but saw no damage. A week later I am driving late one night on the... Read more

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8/15/2016 I have a 2007 Camry LE that stopped on me in the middle of the highway. I talked to Stephanie at Ross Ford, Toyota in Wynn Ar, (870-362-4119) about the bulletin for the oil consumption and the acceleration problems They told me that they would have to look at it. I had it toll to their shop which is... Read more

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Toyota sent me a letter to inform me of a $500 customer loyalty rebate if I bought or leased another new Toyota. I have been a loyal Toyota customer for 14 years, got 7 new Toyota's in that time frame and made deals on those purchases totaling more than $140,000. During the process of getting our new Rav 4 the dealer told us the $500 Loyalty Rebate would not be honored because we moved to a different state since or last deal. Last time I checked... Read more

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Back in April 2015 at Pat Lobb of Toyota in McKinney, Texas told me that we need a brakes for our 2007 Yaris. I told them to go ahead and do it. In July of 2016 I heard a loud sound coming from the backside of the car so I decided to get it checked out and what they found was the brakes were not replace but the brake lines were and they charge me over $900.00 for this. Toyota dealerships are after the money and really don't care about the... Read more

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  • From mobile
  • Aug 09
  • #897229

I'm having the same problem with the inside lights. I paid 1400.00 for an extended warranty and was told it would cover just about anything. This is a typical problem it seems and Toyota should be responsible for fixing it! The wattanty through allstate is a scam. We haven't had the car a year yet. It was great and I had bought a 2008 prius. Now I am stick with two crappy vehicles.

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Bought the Tacoma certified pre owned. A couple of the wheels had a few very small spots of corrosion. The dealer said to just keep an eye on this. If the condition gets worse they would look into changing them out. At every oil change service I showed the service writer the wheels and I was told they would contact Toyota and find out how to handle this. After seven years nothing has ever been done. I had this dealership(Burien Toyota) perform... Read more

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We bought a used 2007 Prius and almost immediately had trouble with the combination meter going dark. One of the side issues with it was that the engine would not shut off (imagine getting gas and thinking the car is off, and worse, leaving the car at a train station parking lot for hours). The local Toyota dealer assured us that they could not find any problems with the combination meter and "we must have done something or turned something... Read more

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1995 to 2004 tacomas are rusting from the bottom up. Toyota tried to save money on building these rust buckets on wheels. The frames are rusted out in ten years because they toyota used cheap metallurgical formulations and did not undercoat as required. Be very cautious about any toyotas built in USA, they are not as high quality as the ones made in Japan. If I knew it was built in USA I would not have purchased it. DON''T BUY TOYOTAS... Read more

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  • From mobile
  • Jul 09
  • #879479

No help paying forthe wrong vehicle overcharging i fot robbed cant sleep at night discrimination against blacks this us not right

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